COVID-19 Update
Unwind Counselling values the health and well being of the clients the office serves and respects the recommended precautions needed to prevent the spread of the Coronavirus outbreak. Until April 6, 2020 (the current anticipated social contact restriction lift date) online booking options will be limited and appointments booked will be carried out by a phone call or in person if certain health and safety criteria are met.
In person sessions will temporarily not be an option for those who are: age 65 and over; have compromised immune systems; or have other underlying medical conditions. Precautions will also be taken with clients who have regular contact with vulnerable people. In person sessions will require a Social distance of 2-metres. Payments for sessions must be completed through contactless options available through PayPal or E-transfer.
Unwind Counselling is keeping up to date with evolving updates and recommendations from Ontario Health, Public Health Agency of Canada, and Region of Waterloo Public Health.
Unwind Counselling recognizes this is an extraordinary and difficult time. Clients currently scheduled for appointments during this time will be contacted to ensure screening measures are met to confirm if a session will be conducted via phone call, in person, or if the session will need to be rescheduled to a date after the restrictions are lifted.
Screening guidelines will follow the recommendations from the Region of Waterloo Public Health / Ministry of Health guidelines. i.e. If you have returned from an international destination on or after March 14, 2020 you need to self-isolate for 14 days.
To date, Unwind Counselling has completed additional cleaning of the office space. Hand sanitizer is available in the office and reminders to take precautions are given. Clients are reminded to cancel appointments and stay at home if they are sick. During this time there will be no fee applied for a late cancellation or no show appointment due to illness.
Your health and well-being are valuable. Take care during this time. Please contact Unwind Counselling if you have any questions or concerns.
Phone: 519-778-5487
Email: carolyn@unwindcounselling.com
Website: www.unwindcounselling.com